Download the Doctrain West 2008 Print Program [PDF 8.4MB]
Held in beautiful, Vancouver, British Columbia, the theme of the 2nd Annual Documentation & Training West Conference was Web 2.0 and Its Impact on Communication. The event took place May 6-9, 2008.
Don’t miss our upcoming events: DocTrain Life Sciences (June 23-26, 2008 in Indianapolis) and DocTrain East (October 29-November 1, 2008 in Burlington, MA).

Bob Glushko Educates Future Knowledge Workers About Document Engineering
When most people set retirement as a goal, they cite reasons such as having more time to play golf or commandeer the TV remote control. When Bob Glushko talks about retirement, it’s about teaching only one semester so his schedule has enough flexibility to do other work - in law school clinics, in public interest law, on the board of OASIS, and in the Robert J. Glushko and Pamela Samuelson Foundation, which sponsors the annual David E. Rumelhart Prize, essentially the equivalent of a Nobel prize for cognitive sciences. Oh, and maybe have a little time left over for scuba diving and astronomy.
One could call Glushko a workaholic, but more appropriate would be to call him a man of many passions. He had already retired from industry, having made significant contributions toward technologies and standards for electronic publishing and business-to-business electronic transactions. But through a round-about route, taking a course at the University of California, Berkeley led to teaching a course there, and Glushko began a second career at the School…
Presentation: Document Engineering and User Experience Design

[Podcast] Moving 50,000 Pages of Unstructured Content to DITA
In this podcast from TechWriterVoices, Tom Johnson interviews David Holmes at DocTrain West 2008 about how he and his team migrated 50,000 unstructured pages of content to DITA.
Content Migration Patterns Set For Drastic Change
One of the sage pieces of advice that any content management consultant will offer is to beware content migration. It’s not the sexiest stage of a content management project. In fact, most organizations would rather like not to think of that messy part of it at all. It’s like the…
The distinction between technical documentation and the content that surrounds it—from upstream documents such as specifications to downstream documents such as service bulletins—has largely been artificial, and often separated by the technologies and writing structures that bind the documents together. Technical communicators keep their documents controlled, and for good reason,…


